Business Customer Specialist - Carnegie
Job no: 497450
Work type: Full-time
Officeworks is Australia's leading retailer and supplier of office products and solutions. We exist for one simple reason; to make bigger things happen. At Officeworks we are passionate in supporting our national & local communities via our Positive Difference Plan.
Our Business division supports local SME business in a variety of ways, and our team of business specialists are dedicated to helping your company with a range of business and office supply solutions – their purpose; to help our local customers grow!
About the role
We are looking for a new Business Specialist In-store at Officeworks Elsternwick
This role will see you based in store, reporting to the Store Manager. Your role will be to establish ongoing relationships with business customers who shop in store, identifying new customers and managing our existing SME customer accounts.
This position works Monday to Friday during Business hours, FT at 40hrs or Part time at XXXX
Your role will be to;
- Drive our 30 day account business account service in store
- Build relationships with business customers, collaborating on growing their service needs
- Collaborate and engage with wider business division to provide best service for our customers
- Coach and train wider store team on the business offerings to help build knowledge and awareness to all our customers
- Work collaboratively with the store leadership team on driving focus and service
This opportunity is perfect for those who love service, working one on one with customers in specialist position. As the ideal candidate you will have:
- An ability to deliver in working with Officeworks business KPI’s
- A Passion for delivering exceptional customer service
- A proactive problem solver with ability to solution sell
- An ability to build effective relationships with our customers and internal team members
- Excellent communication skills including active listening and ability to adapt communication style
- Adaptable, self-driven and able to anticipate and respond to change.
Our 'BIG Blue Box' is different - At Officeworks we focus on creating an empowering and fun, team-based culture where people enjoy coming to work.
If you're passionate about providing personalised service and want to pursue a career in Business Sales, we want to hear from you!
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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