Business Customer Specialist - Elsternwick

Apply now Job no: 497751
Work type: Full-time
Location: Victoria

Officeworks is Australia's leading retailer and supplier of office products and solutions. We exist for one simple reason; to make bigger things happen.  At Officeworks we are passionate in supporting our national & local communities via our Positive Difference Plan.

Our Business division supports local SME business in a variety of ways, and our team of business specialists are dedicated to helping local businesses with a range of office solutions – their purpose is to help our local customers grow!

About the role

We are looking for a new in-store Business Specialist at Officeworks Elsternwick.

This role will see you based in store, reporting to the Store Manager.  Your role will be to establish ongoing relationships with business customers who shop in store, identifying new customers and managing our existing local business customer accounts.

As the in-store Business Specialist you will be working fulltime Monday to Friday during Business hours. 

Your role will be to:

  • Drive our 30 day account business account service in store
  • Build relationships with business customers, collaborating on growing their service needs
  • Collaborate and engage with wider business division to provide best service for our customers
  • Coach and train wider store team on the business offerings to help build knowledge and awareness to all our customers
  • Work collaboratively with the store leadership team on delivering an exceptional service for our customers

About You

This opportunity is perfect for those who love building relationships, helping others and working one on one with customers in a specialist position. As the ideal candidate you will be:

  • passionate about delivering exceptional customer service 
  • a proactive problem solver with the ability to solution sell
  • able to build effective relationships with our customers and internal team members
  • an excellent communicator with the ability to actively listen and adapt communication style
  • adaptable, self-driven and capable of anticipating and respond to change
  • motivated to succeed and celebrate achieving KPIs

Why us

Our 'BIG Blue Box' is different - At Officeworks we focus on creating an empowering and fun, team-based culture where people enjoy coming to work.  

We are committed to the recruitment, development and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you.  

If you're passionate about providing personalised service and want to pursue a career in Business Sales, we want to hear from you!

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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